At SkyHigh Cleaning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.skyhighcleaning.ca or use our services.

1. Information We Collect

a. Personal Information

• Name, email address, phone number, and address when you contact us or book our services.
• Payment information when you make a purchase or payment.

b. Non-Personal Information

• Browser type, operating system, and other technical data through cookies and analytics tools.
• Information about your interaction with our website, such as pages visited and time spent.

2. How We Use Your Information

• Provide, maintain, and improve our services.
• Process payments and deliver services as requested.
• Respond to inquiries and customer support requests.
• Send you promotional offers and updates (if you’ve opted in).
• Analyze website performance to improve user experience.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Trusted service providers (e.g., payment processors) to facilitate services.
• Legal authorities if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for data processing.
• Lodge a complaint with a relevant data protection authority.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• Phone: 613 226 2212
• Address:Sky High Cleaning & Restoration, Ottawa, Ontario